Privacy Policy

 

  1. Narrative Media commitment to maintaining your privacy

Narrative Media Privacy Statement has been created because we value our users and recognise their right to keep personal information private. This statement discloses our information gathering and dissemination practices for Narrative Media.

 

  1. Collecting information on Narrative Media visitors

Narrative Media collects information on our site visitors collectively including which sections of the site are most frequently visited, how often and for how long. This data is always used as aggregated, non-personal information. Narrative Media utilises this information to improve and enhance our services by monitoring the areas on the site which are most popular to you. This aggregated information may be shared with Narrative Media partners to provide them with an overview of how Narrative Media visitors use the site. This is done for the purposes of providing you with a more efficient site.

 

IP Addresses

Narrative Media’s web servers gather your IP address to assist with the diagnosis of problems or support issues with our services. Again, information is gathered in aggregate only and cannot be traced to an individual user.

 

Cookies & Applets

Narrative Media uses cookies to provide you with a better experience. These cookies and allow us to increase your security by storing your section ID and a way of monitoring single user access.

 

This aggregate, non-personal information is collated and provided to Narrative Media to assist in analysing the usage of the site.

 

  1. Email communications from Narrative Media

Narrative Media also provides you with selected information about our documents and website changes in our email newsletter. This free service is sent to registered users and provides the option of opting out of receiving these at any time. Narrative Media may also make you aware of additional products and services which form part of your relationship with Narrative Media.

 

  1. Storage & Security of Personal Information

Narrative Media takes all reasonable steps to ensure the security of our system. Narrative Media allows you to access your information at any time to keep it accurate and up to date. Any information which we hold for you is stored on secure servers that are protected in controlled facilities.

 

In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by Narrative Media. However, Narrative Media will not be held responsible for events arising from unauthorised access of your personal information.

 

  1. Access to Your Information

Unless you become a registered Narrative Media user, Narrative Media does not collect information that identifies you personally. If however, you become a Narrative Media registered user, you are able to change and update your registered profile at any time. Should you require assistance with updating your account or removing your details from the site, this can be by forwarding an email to: richard@narrativeafrica.com

 

  1. Narrative Media Partners & Advertisers

Narrative Media provides links and passes to third party sites. The use of your information by these third party sites is not within the control of Narrative Media and we cannot accept responsibility for the conduct of these companies.

 

  1. Feedback

Narrative Media welcomes ideas and feedback about all aspects of the site. Narrative Media stores feedback that users send to us. This feedback will be used to administer and refine the service and may be shared with Narrative Media partners either in aggregate form or with specific identifying characteristics removed.

 

In some instances you may provide comments to us regarding our services. These comments may be displayed on our website to other users, if you do not wish for your comments to be displayed please email richard@narrativeafrica.com and we will remove your comments.

 

  1. Privacy & Site Changes

From time to time, Narrative Media may review and update its privacy statement. Revised versions will be updated on the website.

 

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